Tile Fantastic
The blog of Tile Fantastic: Family owned since 1975, Tile Fantastic has the finest in ceramic, porcelain, stone, mosaics, glass and metal tiles for every area of your home.


Last Updated: Nov 8th, 2013

This privacy policy (the "Policy") is intended to inform you of the types of information Tile Fantastic ("we" or "us") collects, as well as our policies and practices regarding the collection, use, and disclosure of that information through the web pages at www.tilefantasticsanjose.com (the "Site").

Please read this Policy carefully, because by using the Site, you are acknowledging that you understand and agree to the terms of this Policy, and consent to the manner in which we may collect, use and disclose the foregoing information. If you do not agree to the terms of this Policy, please do not use the Site.

We reserve the right to change the provisions of this Policy at any time. We will alert you that changes have been made by indicating on the Policy the date it was updated. We encourage you to review this Policy from time to time to make sure that you understand how any Personal Information you provide will be used. Your continued use of the Site following the posting of changes to these terms will mean you accept those changes.

This Policy applies solely to information collected by the Site. It will notify you of the following:

What Information Do We Collect?

How Do We Use Your Information?

Do We Share Your Information?

Your Privacy Rights -- Access to and Control Over Information

How to Opt-Out of Targeted Advertising

Does This Policy Apply to Other Websites Linked To Or From the Site?

Do We Collect Information From Children Under the Age of 13?

What Steps Do We Take To Protect Your Information?

What Information Do We Collect?

  • Personal Information You Provide to Us - We only have access to and collect personal information (such as your name, date of birth, social security number, credit card number, mailing or billing address, telephone number, or email address, and email preferences (collectively, "Personal Information")) that you voluntarily give us via email or other direct contact from you. We will not sell or rent your Personal Information to anyone. We are the sole owners of the Personal Information collected on this Site.
  • Information Collected by Automated Means - Whenever you use the Site, we, as well as any of our third-party advertisers and/or service providers, may use a variety of technologies that automatically collect information about how the Site is accessed and used ("Usage Information"). Usage Information may include, in part, browser type, operating system, the page served, the time, how many users visited the Site, and the website you visited immediately before the Site. This statistical data provides us with information about the use of the Site, such as how many visitors visit a specific page on the Site, how long they stay on that page, and which hyperlinks, if any, they "click" on. Usage Information helps us to keep the Site fresh and interesting to our visitors and to tailor content to a visitor's interests. Usage Information is generally non-identifying, but if we associate it with you as a specific and identifiable person, we treat it as Personal Information.
  • Device Identifiers - In the course of collecting Usage Information we may also collect your IP address, MAC Address or other unique identifier (each a "Device Identifier") for the computer, mobile device, Wi-Fi card, or other technology (collectively, "Device") you use to access the Site. A Device Identifier is a number that is automatically assigned to your Device when you access a web site or its servers. Our computers identify your Device by its Device Identifier. When you visit the Sites, we may view your Device Identifier. We use this information to identify repeat visitors to our Site. We also may use this information to send you targeted advertisements and to enhance the Site. We may associate your Device Identifier with your Personal Information.

The technologies used on the Site, including Device Identifiers, to collect Usage Information may include, without limitation:

  • Cookies - Cookies are data files placed on a Device when it is used to visit the Site. We may use cookies to collect and store certain information about you. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them).
  • Web Beacons - We may also include web beacons (also known as web bugs, Internet tags, pixel tags, tracking pixels and clear GIFs) with the content and ads that we deliver to you, which we will use to collect information regarding your interaction with our content and ads. A web beacon is a transparent graphic image placed on a web page or in an email, which indicates that a page or email has been viewed or that an email has been forwarded. In addition, a web beacon allows third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party. A web beacon may also tell your browser to get content from another server.

Cookies and web beacons (together, "Site Cookies") may enable us to track and target the interests of our users to enhance the experience on our Site, track user actions/behavior on our Site and track the effectiveness of ads.


We also work with a company called ReachLocal, which assists us in advertising our products and/or services. One of the products that we may purchase from ReachLocal is a retargeting product, which enables ReachLocal to show you advertisements for our Site when you visit other sites in the ReachLocal network or in third-party networks. ReachLocal is able to do this through the use of cookies that are provided by ReachLocal through its third-party partners ("Advertising Cookies"). The sole use of the Advertising Cookies is to show you advertisements for our Site; they are not being used to target you in any other way. Moreover, ReachLocal does not link or otherwise connect the information in the Advertising Cookies to any Personal Information that you may have provided.

Please note that ReachLocal retains the ability to access all information that is retained in the ReachLocal Platform for purposes of quality assurance and campaign assessment.

If you have any questions regarding ReachLocal and/or the Advertising Cookies, you are encouraged to contact ReachLocal at privacy@reachlocal.com.


We use two products to analyze activity on our site. We use ReachLocal's tracking technology and/or Google Analytics to understand how users use our site so as to enhance the user experience on our Site. If you wish to opt-out of ReachLocal's tracking technologies, go to http://www.reachlocal.com/trackingopt-out, and if you wish to opt-out of Google Analytics, go to https://tools.google.com/dlpage/gaoptout?hl=en-GB.

How Do We Use Your Information?

We will use your information to respond to you regarding the reason you contacted us. We will also use your information as follows:

  • Registration - A user may need to first complete a registration form in order to use the Site. During registration, a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our Site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.
  • Orders - We may request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we will use this contact information to contact you.
  • Surveys and contests - From time-to-time, our Site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this Site.
  • Customer Service - Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this Policy.
  • Chat – Our Site may use chat functionality to enable direct communication with you through our Site. We will primarily use such information to assess your needs and to gain your contact information so that we may contact you to further discuss our products and/or services.

Do We Share Your Information?

We will not trade, rent, share or sell your Personal Information to third parties, unless you ask or authorize us to do so.

Unless you ask or provide your consent to do so, we will not share your Personal Information with any third party outside of our organization, other than with our service providers, including as necessary to fulfill your request, e.g. to ship an order. Only employees who need the Personal Information to perform a specific job (for example, billing or customer service) are granted access to Personal Information. The computers/servers in which we store Personal Information are kept in a secure environment.

We may share aggregated demographic information with our partners and advertisers. This is not linked to any Personal Information that can identify any individual person.

We will disclose Personal Information when we believe in good faith that such disclosures (a) are required by law, including, for example, to comply with a court order or subpoena, or (b) will help to: enforce our policies; enforce contest, sweepstakes, promotions, and/or game rules; protect your safety or security, including the safety and security of property that belongs to you; and/or, protect the safety and security of our Site or third parties. In addition, if Tile Fantastic or all of its assets are acquired, all of the data collected by us through the Site and through other means and services provided by us would be among the transferred assets.

Your Privacy Rights -- Access to and Control Over Information

We offer you choices regarding the collection, use, and sharing of your Personal Information. If you receive promotional communications from us, you may indicate a preference to stop receiving further promotional communications from us and you will have the opportunity to "opt-out" by following the unsubscribe instructions provided in the promotional email you receive or by contacting us directly at the email address or phone number given on our Site. We do not charge for this service, and your opt-out request will be processed within 30 days of the date on which we receive it.

You can do the following at any time by contacting us via the email address or phone number given on our Site:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Notify us if you do not want us to share your Personal Information for marketing and promotional purposes.

How to Opt-Out of Targeted Advertising

You can set most web browsers to notify you if you receive a cookie, or you may choose to block cookies, though either of those actions may affect the use of our Site. If you prefer to not receive targeted advertising, you can opt out of some network advertising programs that use your information. To do so please visit the Digital Advertising Alliance (DAA) Opt-Out Page: http://www.aboutads.info/choices/. Please note that even if you choose to remove your information (via opting out), you will still see advertisements while you are browsing online. However the advertisements you see may be less relevant to you and your interests. Additionally, many network advertising programs allow you to view and manage the interest categories they have compiled from your online browsing activities. These interest categories help determine the types of targeted advertisements you may receive. The DAA Opt-Out Page provides a tool that identifies its member companies that have cookies on your browser and provides links to those companies' pages where you can opt-out of receiving targeted advertisements from companies.

While the Site does not currently respond to ‘Do Not Track’ signals submitted by your browser, you can opt out of any of the Advertising Cookies at any time by simply visiting http://www.reachlocal.com/opt-out to adjust your preferences on placement of Advertising Cookies currently used in connection with ReachLocal’s remarketing product. You can also find out more about your ‘Do Not Track’ options by visiting http://www.allaboutDNT.com.

Does This Policy Apply to Other Websites Linked To Or From the Site?

The Site may contain links to other websites. Any Personal Information you provide on linked pages or sites is provided directly to that third party and is subject to that third party's privacy policy. This Policy does not apply to such linked sites, and we are not responsible for the content or privacy and security practices and policies of these websites or any other sites that are linked to or from the Site. We encourage you to learn about their privacy and security practices and policies before providing them with Personal Information.

Do We Collect Information From Children Under the Age of 13?

The Site is not intended for use by children under the age of 13, and Tile Fantastic does not knowingly collect or use any Personal Information from such children. If we become aware that we have unknowingly collected Personal Information from a child under the age of 13, we will make commercially reasonable efforts to delete such Personal Information from our database.

What Steps Do We Take To Protect Your Information?

We take measures designed to protect your Personal Information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction. We provide physical, electronic, and procedural safeguards to protect Personal Information we process and maintain. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse. To protect the confidentiality of Personal Information maintained in your account, you must keep your password confidential and not disclose it to any other person. You are responsible for all uses of the Site by any person using your password. Please advise us immediately if you believe your password has been misused.


This Policy and the privacy practices of Tile Fantastic will be subject exclusively to the laws of the State of California in the United States. Tile Fantastic makes no representation that this Policy and our practices comply with the laws of any other country or jurisdiction. Users of the Site who reside outside the United States do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. If you reside outside of the United States, by using the Site, you consent to the transfer, processing and use of your information outside your country.


If you have any questions about this Policy, please contact us at 2910 S. Bascom Avenue,, San Jose, CA 95124, (408) 371-6247

Look at Tile Ideas for Your Living Room

As you can see in the video, there are many ways to upgrade your tile flooring. You can use travertine, limestone, and other beautiful tile options to bring color and texture into your living room and house. Here are a few tile ideas to help you find the right design for your living room.

If you love the look of hardwood floors, then consider installing tile that looks like wood. These tiles come in a variety of hardwood colors and grain patterns to match your style. You may also like the look of stone floor tiles with a creative mosaic design in the middle of your floor. Speak with a designer on the right tile choice for your living room.

Get all of your tile flooring in Mountain View with the help of Tile Fantastic. We are available to answer questions and order your new tiles at (408) 371-6247.

Avoid These Common Tiling Mistakes

Common tiling mistakes, such as incorrectly spreading the grout, can lead to damaged tiles and an irregular tiled surface. Whether the tiles are made of marble, porcelain, or glass, they should be installed in the correct way. Let’s look at some common tiling mistakes to avoid.

Mistake #1: Not Hiring a Qualified Installer

One of the most common tiling mistakes occurs when homeowners do not hire a tile installer. Many homeowners believe that do-it-yourself tiling projects are easy, but they soon find out that the process requires knowledge, experience, and attention to detail. When homeowners do not hire an installer from their tile store, they risk loose and broken tiles, incorrect grouting, and choosing the wrong adhesive. In addition to these tiling issues, homeowners may not achieve the desired look on their backsplash or tile flooring. Only a qualified tile installer can guarantee a well-laid tile project.

Mistake #2: Not Spreading the Grout

Spreading grout is a task for an experienced installer. If grout is not spread evenly, then there is a risk of excess grout or uneven tiles. If the grout is spread before all of the tiles are laid, then the grout will dry unevenly and result in an irregular tiled surface. Grout should be spread with the right tools and in an even technique that addresses the entire tiled surface.

Mistake #3: Not Preparing the Surface

It is crucial that the intended surface be properly prepared before installing any type of tile. If the surface is not completely cleaned of debris, oil, and old adhesive, then the new backsplash or floor tiles may not adhere correctly to the surface. When tiles cannot adhere to the surface, then homeowners risk loose tiles and future complications from moisture intrusion. The surface should be cleaned and scraped free of any debris.

Come down to Tile Fantastic’s tile store in Palo Alto to speak with one of our qualified tile designers. We help homeowners choose the right materials, like porcelain tile or marble, and offer helpful suggestions on correct tiling methods. Please call us at (408) 371-6247 to schedule an appointment.

Take a Look at Popular Tiling Brands

There are several tiling brands, such as Walker Zanger and Porcelanosa, that have become leaders in the tile industry for their innovative and creative tile designs. Whether dealing in glass tiles or porcelain tiles, the following tiling brands are considered some of the best in the business.

Walker Zanger

Walker Zanger is a tile manufacturer that works with various stones found around the world. Walker Zanger has been a leader in the tile industry for over 55 years. They offer beautiful stone mosaics, terra cotta flooring, and gorgeous glass tiles to complete the look of homes throughout America.


Porcelanosa was founded in 1970s Spain by a dedicated family that still manages it today. One of the largest manufacturers of quality and contemporary-styled ceramic and porcelain tiles, Porcelanosa is a leading figure in large tiles that are constantly updated to match popular décor.

Richards & Sterling

Richards & Sterling offers tile products found almost exclusively in Italy. Whether homeowners wish for an antique stone look or a more contemporary style, Richards & Sterling will have the tile to match. They provide glass, stone, ceramic, and porcelain in various shapes and sizes for any home.

Sonoma Tilemakers

Sonoma Tilemakers offers one-of-a-kind designs for any tile application, whether it be for a kitchen backsplash or swimming pool. This creative tilemaking company combines materials—such as ceramics and metal—to create new and astounding tile designs.

Oceanside Glasstile

Oceanside Glasstile is a leading tilemaker utilizing different glass recycling and remanufacturing techniques. With recycled glass, Oceanside Glasstile handcrafts beautiful and unique glass tiles for mosaics or accent moldings.

Tile Fantastic works closely with these and more tile designers to deliver our customers the custom look they have always wanted. Our tile store in San Jose provides custom work along with the help of gorgeous tile templates. We can design a backsplash, flooring, or a new shower design to suit any customer’s requests. Please call us at (408) 371-6247 to learn more about our partnerships with these leading tile brands.

Spotlight on Caesarstone Countertops

Quartz countertops are one of the most popular options for kitchen and bathroom countertops. Compared to marble and limestone—which may scratch or stain—engineered quartz makes for nonporous and stain-resistant countertops. The original quartz manufacturer, and one of today’s leading brands, is Caesarstone. Continue reading to learn more about Caesarstone and its amazing quartz countertops.

Caesarstone has been a leading producer of quartz surfaces for more than 40 years. This manufacturer makes over 40 different colors and textures to match every household and homeowner’s desire. Each surface is made from a mixture of 93% natural quartz, pigments, and polymer resins. Due to its engineered nature, quartz countertops and backsplashes are nonporous, which means they are highly resistant to staining and scratches. These innovative and beautiful surfaces come with a residential lifetime warranty.

Tile Fantastic is a qualified dealer of Caesarstone quartz, Porcelanosa tile, and many other popular tile brands. Our tile store and showroom is open Monday through Saturday and during appointments. Commercial and residential clients can call us at (408) 371-6247 for more information about bathroom and kitchen tiles near Los Altos.

How Custom Renovations Can Create Your Dream Home

With custom renovations—such as a marble countertop or glass tile shower design—your home will look and feel like your own personal resort. By choosing custom renovation projects, your home will be better suited to your individual tastes and daily needs. Let’s take a closer look at creating your dream home.

Design to Your Tastes

If you regularly look at a room and think of ways you can change it, then a custom renovation is the perfect opportunity. By choosing custom work, you can add a personal mosaic tile design to your bathroom backsplash and decorate in the colors that suit your tastes. It is crucial you feel comfortable in your own home, which makes custom renovations and decorating necessary to match your tastes with your home.

Install to Your Needs

When you need extra storage space in your kitchen or bathroom, then a custom renovation is the perfect choice. By working with a qualified home renovator, you can determine all of the necessities for your renovation. For example, you can lower cabinets to fit a short height, or you can add in custom storage solutions to help you declutter your home.

Build to Your Physicality

There are several types of physical limitations you may have to deal with in a standard home, such as high counters, cold floors, and wide counters. With customization, though, these limitations can be addressed. A custom cabinetmaker can shorten or raise the height and width of your counters, and a tile store can recommend the appropriate countertop tiling material for your project. If you have exceptionally cold floors, then ask your tile store about a floor heating system called NuHeat.

Trust the expert designers and installers of Tile Fantastic to deliver an exceptional tiling project. Whether you have custom backsplash ideas or bathroom tile ideas near Palo Alto, we will work with you to create a beautiful renovation. Please call us at (408) 371-6247 to schedule a consultation.

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2910 S. Bascom Avenue,
San Jose, CA 95124

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  • Closed Sunday
  • 9:00 AM to 12:00 PM Monday
  • 9:00 AM to 6:00 PM Tuesday
  • 9:00 AM to 6:00 PM Wednesday
  • 9:00 AM to 8:00 PM Thursday
  • 9:00 AM to 6:00 PM Friday
  • 9:00 AM to 4:00 PM Saturday